Last updated: 13 October 2025
This Privacy Policy explains how Ascon Partners Limited t/a Ascon International (“Ascon International”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you visit ascon-international.com, contact us, or use our services.
We comply with the UK GDPR, EU GDPR (where applicable), and U.S. data privacy laws including the California Consumer Privacy Act (CCPA) and similar state-level regulations.
If you have any questions, please contact us at enquire@ascon-international.com.
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1) Who we are
• Controller: Eric Shao
• Legal name: Ascon Partners Limited t/a Ascon International
• Registered address:
Unit B6, 12th Floor, Wing Wah Building
No. 677 King’s Road, Quarry Bay
Hong Kong Island
• Email: enquire@ascon-international.com
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2) Information we collect
We may collect and process the following types of information:
A. Personal & contact details
Name, company name, job title, email address, phone number, address.
B. Business & order details
Invoices, quotes, shipping details, VAT/tax data, and correspondence.
C. Website & technical data
IP address, device information, browser type, pages visited, and cookies.
D. Communications
Emails, contact form messages, or phone conversations with our team.
E. Payment data
Payment details (processed securely by our payment partners; we do not store full card numbers).
F. Marketing & preferences
Newsletter subscriptions, campaign engagement, and marketing opt-ins.
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3) How we collect data
We collect data directly from you (via forms, email, or phone), from your organisation (B2B), and through analytics or service providers (e.g. hosting, payments, logistics, or email tools).
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4) Legal basis for processing
We process data under one or more of the following legal bases:
• Contract: To fulfil orders, respond to enquiries, and provide services.
• Legitimate interest: To operate and improve our business, maintain relationships, and prevent fraud.
• Consent: For marketing emails or cookie-based tracking (where required).
• Legal obligation: To meet tax, customs, and regulatory requirements.
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5) How we use your data
We use your information to:
• Respond to enquiries and provide quotes.
• Manage supplier and customer relationships.
• Process and fulfil orders.
• Arrange shipping and logistics.
• Improve our services and website.
• Send updates or marketing (only if you’ve opted in).
• Comply with legal and tax obligations.
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6) Marketing
We may contact you with information about our products and services if:
• You have opted in, or
• You represent a business we reasonably believe would benefit from our services.
You can unsubscribe anytime by clicking the link in our emails or by contacting enquire@ascon-international.com.
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7) Sharing your data
We share personal data only as needed, with:
• Hosting & IT providers (e.g., Squarespace, email hosting).
• Payment processors & banks.
• Freight & logistics partners.
• Quality inspection partners.
• Professional advisers (accountants, lawyers).
• Regulators or authorities, if required by law.
We never sell personal data.
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8) International data transfers
We may transfer data between the UK, EU, U.S., and Hong Kong to coordinate sourcing, logistics, and support.
• Transfers outside the UK/EU are safeguarded by Standard Contractual Clauses (SCCs) or equivalent protections.
• U.S. transfers comply with CCPA principles and other applicable state laws.
• Data shared with Chinese suppliers is minimised and contractually protected.
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9) Data retention
We retain personal data only as long as necessary:
• Enquiries: up to 24 months after last contact.
• Orders & invoices: 7 years (legal/tax requirements).
• Marketing data: until you unsubscribe.
• Website analytics: per your cookie settings.
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10) Your rights
Depending on your location, you may have the right to:
• Access, correct, or delete your data.
• Restrict or object to certain processing.
• Withdraw consent at any time.
• Request data portability.
• Lodge a complaint with your regulator (e.g. the ICO in the UK).
For any of these requests, contact enquire@ascon-international.com.
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11) U.S. residents (CCPA/CPRA notice)
If you are based in California or a U.S. state with privacy laws, you have the right to:
• Request disclosure of what personal data we collect and how it’s used.
• Request deletion of your personal information.
• Opt out of data sharing or sale (we do not sell data).
• Appoint an authorised agent to act on your behalf.
Requests can be made at enquire@ascon-international.com, and we’ll respond within 45 days as required by law.
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12) Security
We use appropriate security measures including encryption, access controls, and regular audits to protect your data.
No system is completely secure, but we take all reasonable steps to prevent unauthorised access, disclosure, or loss.
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13) Cookies
Our website uses cookies to:
• Enable essential site functionality
• Analyse site performance (via analytics tools)
• Support marketing (where consented)
You can manage preferences through our cookie banner or browser settings.
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14) Links to other sites
Our site may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing your data.
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15) Changes to this policy
We may update this Privacy Policy periodically. The new version will be posted on this page with an updated date.
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Contact
Ascon Partners Limited t/a Ascon International
Attn: Eric Shao, Data Controller
Unit B6, 12th Floor, Wing Wah Building
No. 677 King’s Road, Quarry Bay, Hong Kong Island
📧 enquire@ascon-international.com