Last updated: 13 October 2025

This Privacy Policy explains how Ascon Partners Limited t/a Ascon International (“Ascon International”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal data when you visit ascon-international.com, contact us, or use our services.

We comply with the UK GDPR, EU GDPR (where applicable), and U.S. data privacy laws including the California Consumer Privacy Act (CCPA) and similar state-level regulations.

If you have any questions, please contact us at enquire@ascon-international.com.

1) Who we are

• Controller: Eric Shao

• Legal name: Ascon Partners Limited t/a Ascon International

• Registered address:

Unit B6, 12th Floor, Wing Wah Building

No. 677 King’s Road, Quarry Bay

Hong Kong Island

• Email: enquire@ascon-international.com

2) Information we collect

We may collect and process the following types of information:

A. Personal & contact details

Name, company name, job title, email address, phone number, address.

B. Business & order details

Invoices, quotes, shipping details, VAT/tax data, and correspondence.

C. Website & technical data

IP address, device information, browser type, pages visited, and cookies.

D. Communications

Emails, contact form messages, or phone conversations with our team.

E. Payment data

Payment details (processed securely by our payment partners; we do not store full card numbers).

F. Marketing & preferences

Newsletter subscriptions, campaign engagement, and marketing opt-ins.

3) How we collect data

We collect data directly from you (via forms, email, or phone), from your organisation (B2B), and through analytics or service providers (e.g. hosting, payments, logistics, or email tools).

4) Legal basis for processing

We process data under one or more of the following legal bases:

• Contract: To fulfil orders, respond to enquiries, and provide services.

• Legitimate interest: To operate and improve our business, maintain relationships, and prevent fraud.

• Consent: For marketing emails or cookie-based tracking (where required).

• Legal obligation: To meet tax, customs, and regulatory requirements.

5) How we use your data

We use your information to:

• Respond to enquiries and provide quotes.

• Manage supplier and customer relationships.

• Process and fulfil orders.

• Arrange shipping and logistics.

• Improve our services and website.

• Send updates or marketing (only if you’ve opted in).

• Comply with legal and tax obligations.

6) Marketing

We may contact you with information about our products and services if:

• You have opted in, or

• You represent a business we reasonably believe would benefit from our services.

You can unsubscribe anytime by clicking the link in our emails or by contacting enquire@ascon-international.com.

7) Sharing your data

We share personal data only as needed, with:

• Hosting & IT providers (e.g., Squarespace, email hosting).

• Payment processors & banks.

• Freight & logistics partners.

• Quality inspection partners.

• Professional advisers (accountants, lawyers).

• Regulators or authorities, if required by law.

We never sell personal data.

8) International data transfers

We may transfer data between the UK, EU, U.S., and Hong Kong to coordinate sourcing, logistics, and support.

• Transfers outside the UK/EU are safeguarded by Standard Contractual Clauses (SCCs) or equivalent protections.

• U.S. transfers comply with CCPA principles and other applicable state laws.

• Data shared with Chinese suppliers is minimised and contractually protected.

9) Data retention

We retain personal data only as long as necessary:

• Enquiries: up to 24 months after last contact.

• Orders & invoices: 7 years (legal/tax requirements).

• Marketing data: until you unsubscribe.

• Website analytics: per your cookie settings.

10) Your rights

Depending on your location, you may have the right to:

• Access, correct, or delete your data.

• Restrict or object to certain processing.

• Withdraw consent at any time.

• Request data portability.

• Lodge a complaint with your regulator (e.g. the ICO in the UK).

For any of these requests, contact enquire@ascon-international.com.

11) U.S. residents (CCPA/CPRA notice)

If you are based in California or a U.S. state with privacy laws, you have the right to:

• Request disclosure of what personal data we collect and how it’s used.

• Request deletion of your personal information.

• Opt out of data sharing or sale (we do not sell data).

• Appoint an authorised agent to act on your behalf.

Requests can be made at enquire@ascon-international.com, and we’ll respond within 45 days as required by law.

12) Security

We use appropriate security measures including encryption, access controls, and regular audits to protect your data.

No system is completely secure, but we take all reasonable steps to prevent unauthorised access, disclosure, or loss.

13) Cookies

Our website uses cookies to:

• Enable essential site functionality

• Analyse site performance (via analytics tools)

• Support marketing (where consented)

You can manage preferences through our cookie banner or browser settings.

14) Links to other sites

Our site may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing your data.

15) Changes to this policy

We may update this Privacy Policy periodically. The new version will be posted on this page with an updated date.

Contact

Ascon Partners Limited t/a Ascon International

Attn: Eric Shao, Data Controller

Unit B6, 12th Floor, Wing Wah Building

No. 677 King’s Road, Quarry Bay, Hong Kong Island

📧 enquire@ascon-international.com