A Pre-Shipment Inspection (PSI) is an on-site quality control inspection carried out at the factory or warehouse before the goods are shipped. Using random sampling methods based on international standards (ANSI/ASQ Z1.4 or ISO 2859-1), it checks the overall quality, conformity, packaging, labeling, and safety of your shipment.

Once completed, a detailed inspection report is emailed to you within 24 hours, with a summary presented on-site to the supplier representative.

Our experienced quality inspectors follow a rigorous checklist to ensure everything meets your expectations. Here’s what’s included:

✔️ Quantity Verification

Confirm that the correct number of products and cartons are present and ready to ship.

✔️ Product Appearance & Workmanship

Check for visible defects, inconsistencies, or poor craftsmanship, categorized as Critical, Major, or Minor.

✔️ Function, Size & Measurement

Perform product-specific functional and dimensional tests to confirm conformance to specs.

✔️ Safety & Reliability Tests

Conduct basic product testing depending on product type (e.g. odor checks, seam strength, barcode scans, electrical functionality, etc.).

✔️ Packaging & Labeling Checks

Review packaging materials, packing methods, labels, barcodes, and shipping marks to prevent customs issues or returns.

✔️ Storage Conditions

Ensure your goods are stored in a clean, secure, and suitable environment before shipping.

✔️ Compliance with Custom Requirements

Inspect based on any additional quality specifications or documentation provided by you.

🛡️ Protect Your Product & Reputation

Avoid shipping defective or non-compliant goods that could lead to returns, chargebacks, or damage to your brand image.

💸 Reduce Import Risks

When importing from distant or unfamiliar suppliers, PSI provides peace of mind and control without being on-site.

✅ Ensure Contract Compliance

Verify that the final goods match the product specs, quality standards, and labeling agreed upon in your purchase order.

🔍 Identify Defects Before Shipment

Catch issues early enough to take corrective action—whether that means repairs, repacking, or halting the shipment.

⏱ Avoid Costly Surprises

Prevent delays at destination, avoid customer dissatisfaction, and reduce rework costs by verifying quality before goods leave the factory.

1. Inspection Scheduling

Once you confirm booking and inspection checklist, our coordinators align with your supplier to arrange a suitable inspection date.

2. Quantity Confirmation

Inspectors verify the total number of shipping cartons and confirm alignment with your order.

3. Random Sampling & Defect Check (AQL)

Products are randomly selected and assessed based on Acceptance Quality Limit (AQL) standards. Defects are recorded and categorized for fair, unbiased results.

4. Function & Safety Testing

Depending on the product, relevant functional, mechanical, or physical tests are carried out (e.g., seam strength, barcode scan, metal detection, 3M tape test, fatigue test, etc.).

5. Packaging & Product Conformity Review

Inspectors assess packaging integrity, labeling accuracy, shipping marks, dimensions, and any other product-specific criteria.

6. Reporting & Summary

A field summary is shared with the factory on the same day, followed by a full inspection report - including pass/fail results, detailed photos, and all findings - within 24 hours.