1. Why should I outsource a team in China?

Hiring a team in China is essential for navigating the complexities of the region. Language barriers, cultural differences, and time zone challenges can make working with China slow and inefficient if managed remotely. A trusted team provides on-the-ground representation, handling production issues, quality control, supplier negotiations, and logistics to ensure a smooth process. This is far more effective than relying on email or video calls to resolve issues.

2. Does outsourcing manufacturing of components to China really save money?

Yes, outsourcing manufacturing to China can result in significant cost savings. While manufacturing costs in China have risen, labour costs remain more competitive compared to Western countries. Additionally, global raw material costs are generally similar, so China’s labour advantage often results in overall cost savings.

3. Do you have a fixed fee? What services does your fee include?

Our fee structure varies depending on the nature of the project. For simple factory vetting, we may offer a fixed fee. However, for more complex, bespoke product manufacturing, we may have to explore alternative fee structures. Our services include finding reliable suppliers, managing tooling, organizing samples, overseeing production, conducting quality control, and handling shipping logistics.

4. What kind of products does Ascon International help source from China? Are there products you do not handle?

Ascon International specializes in a wide range of products from China, including electronics, furniture, clothing, packaging materials, automotive parts, medical supplies, sports equipment, EV chargers, solar panels, inverters, and more. Contact us to discuss any specific sourcing needs.

5. Are Chinese manufacturers able to match Western quality standards?

Yes, Chinese manufacturers are capable of meeting Western quality standards. Many high-end products, including smartphones and automobiles, are manufactured in China. However, quality largely depends on the supplier and the management of the production process. By working with experienced team, you can ensure that quality control standards are met and maintained.

6. How long will it take to find a suitable manufacturer for my sourcing needs?

The timeline for identifying a suitable Chinese manufacturer depends on the complexity of your product and specific requirements. Typically, it takes a few weeks to locate and vet a reliable supplier who can meet your production and quality standards.

7. What documentation do I need to provide for a quote from a Chinese factory?

To obtain an accurate quote from a Chinese supplier, you should provide 3D files, detailed material specifications, and estimated quantities. The more information you supply, including critical dimensions and special requirements, the more precise the quote will be.

8. What is the estimated lead time for creating a sample?

The lead time for a product sample depends on the complexity of the product and any required tooling. It generally takes around 60 days to produce tooling, followed by 30 days for sample production. However, lead times can vary based on the product and manufacturing process.

9. What are the payment terms to Chinese suppliers? Which is the most reliable?

Typical payment terms with Chinese suppliers are 20-40% deposit upfront before production begins, and the remaining 60-80% before shipping. We recommend routing payments through a trusted agent like us to ensure a secure and reliable transaction process.

10. Do you sign a non-disclosure agreement (NDA) with clients?

Yes, we always sign Non-Disclosure Agreements (NDAs) with our clients to ensure full confidentiality and protection of your proprietary information.

11. How are my intellectual property (IP) rights protected when sourcing from China? Do suppliers sign agreements?

Chinese suppliers are generally willing to sign Non-Disclosure and Non-Circumvention Agreements to protect your intellectual property (IP). However, it’s important to recognize that IP theft and reverse engineering are potential risks in global manufacturing. While such agreements provide some level of protection, it's crucial to plan for what might happen if your product is copied and how that could affect your business.

12. What is the minimum order quantity (MOQ) when sourcing from China?

Minimum Order Quantities (MOQ) vary depending on the product and the supplier. Some manufacturers may require higher MOQs for custom products, while others may offer more flexibility for standard items. Our team can help negotiate lower MOQs if needed, depending on the supplier and product type.

13. How do you ensure quality control during production?

We implement strict quality control measures throughout the manufacturing process. This includes conducting inspections during various stages of production, from raw materials to finished goods. Our team work on-site to perform detailed inspections and testing, ensuring that the products meet your specifications and quality standards.

14. How do you handle shipping and logistics for products sourced from China?

We manage the entire shipping and logistics process to ensure smooth delivery. This includes coordinating with reliable freight forwarders, handling documentation, and arranging customs clearance. We can manage shipping via air, sea, or land, depending on your deadlines and budget, ensuring timely delivery to your desired location.

15. What kind of warranties or guarantees are provided with products sourced from China?

Warranties and guarantees vary by supplier and product type. As your sourcing partner, we work to negotiate warranties for any defects or quality issues. Additionally, we conduct regular quality checks during production to minimize the risk of receiving faulty goods. Any warranties provided by the supplier will be clearly outlined in the contract.

16. What is the process for handling returns or defective products?

In the rare event of receiving defective products, we assist in negotiating with the supplier for a return, replacement, or credit. We ensure all product defects are documented, and work closely with the supplier to resolve the issue quickly. A clear plan for handling returns or defects will be established before production begins.

17. Can I visit the factories and meet the suppliers in person?

Yes, we encourage our clients to visit the factories and meet Chinese suppliers if possible. Our team can arrange factory visits, coordinate meetings, and ensure smooth communication during your visit. This offers transparency and gives you direct insight into the production process.

18. How do you handle product compliance with international regulations?

We ensure that all products sourced from China comply with relevant international standards and regulations. This includes managing certifications, testing, and documentation to meet requirements such as CE marking, RoHS, FCC, and others, depending on the product and the destination market.